Taipei, Taiwan — April 8, 2026 — QSAN Technology Inc., a leading provider of enterprise storage solutions, today announced the expansion of its customer support services in India with the introduction of Next Business Day (NBD) on-site support and 24×7 same-day on-site service, enhancing its existing advanced parts replacement (APR) program.
The new service offerings are designed to provide organizations in India with faster technical assistance, reduced downtime, and stronger operational continuity for mission-critical storage deployments.
As enterprises, data centers, and AI infrastructure continue to expand across India, reliable infrastructure support has become increasingly critical. QSAN’s expanded service portfolio ensures customers can receive rapid on-site technical support from certified engineers when hardware issues occur.
Expanded Enterprise Service Coverage
QSAN customers in India can now benefit from multiple levels of support services:
Advanced Parts Replacement (APR)
Rapid shipment of replacement components to minimize downtime.
Next Business Day (NBD) On-Site Support
A qualified service engineer will visit the customer’s site on the next business day to diagnose and resolve hardware issues.
24×7 Same-Day On-Site Response
For mission-critical environments, QSAN now offers around-the-clock support with same-day engineer dispatch to address urgent incidents. These service options provide customers with flexible support coverage depending on their operational requirements and service level expectations.
Strengthening Local Partner Support
QSAN’s enhanced service coverage in India also enables distributors and system integrators to deliver enterprise-grade support to their customers.
“India is one of the fastest-growing markets for data infrastructure,” said Steven Lin, VP of Global Sales & Marketing at QSAN Technology.
“By expanding our on-site service capabilities, we aim to provide our customers and partners in India with stronger service assurance and faster response for their critical storage environments.”
