Use this procedure to upgrade an existing XInsight installation to a supported newer version.
Before You Begin #
Before starting the upgrade, click the user icon in the upper-right corner of the XInsight management web UI to check the currently installed version.
- Supported XInsight versions can be upgraded in place without uninstalling the existing installation.
- Managed devices and their existing settings are preserved during an in-place upgrade.
Restriction: XInsight 1.4.x or earlier does not support in-place upgrades. Uninstall the existing version before installing a newer XInsight release.
Upgrade XInsight #
- Close the XInsight management web UI.
- In the Windows notification area, expand the hidden icons, right-click XInsight Agent, and then select Exit.
- Download the required XInsight installer from the QSAN subscription website.
- Run the installer and follow the on-screen instructions to complete the upgrade.
- Start XInsight Agent.
- Open the XInsight management web UI.
- Click the user icon in the upper-right corner and verify that the expected XInsight version is installed.
After the Upgrade #
After upgrading XInsight, a managed device may display the following message if its firmware version is earlier than the version recommended for the installed XInsight release:
“The device firmware version is lower than the recommended version for this XInsight release. Some features may not work as expected.”
Upgrade the device firmware to the recommended version to ensure full feature support.
