This topic applies to XInsight-managed systems running QSM 4.2 or later, XEVO 3.2 or later, or KSM 1.1 or later.

Go to System > Maintenance. The Maintenance page provides tools for upgrading firmware, managing feature licenses, restoring volumes, and backing up or resetting the system configuration.

Firmware Upgrade #

The Firmware Upgrade page displays the model name, current firmware version, and controller status.

Upgrade the Firmware #

Before upgrading the firmware, verify that Controller Status is Normal and obtain the correct firmware package for the storage system model. Under Manually Upgrade, select the firmware package, and then click Import. Follow the on-screen instructions to complete the upgrade.

Warning: A firmware upgrade may temporarily interrupt system services. Back up the system configuration and perform the upgrade during a planned maintenance window. Do not turn off or disconnect the system during the upgrade.

License #

This is available for QSM and XEVO systems only. The License page displays the active and inactive licensed features of the storage system.

Request a Trial License Profile #

1. Go to the QSAN subscription website.
2. Complete the required information on the registration page and submit the request.
3. Check the email account specified during registration.
4. Download the attached license profile. The license profile uses the .qpf file extension.

Activate a License Profile #

1. In the Activate License Profile section, click Click to choose file.
2. Select the downloaded .qpf license profile.
3. Click Import.

The license profile is uploaded and activated. Verify that the licensed features appear in the Active Features list below.

Information: You can request a 30-day trial license profile for features that have not been activated from the QSAN website. After receiving the trial license profile, import the .qpf file on the License page to activate the trial features.

View License History #

Click History next to a feature to view its license profile name, activation status, start time, and licensed duration.

Volume Restore #

This is available for QSM and XEVO systems only. The Volume Restore page provides volume configuration backup tools and displays available volume restore records.

Back Up or Import the Volume Configuration #

Click Export to download the current volume configuration. To use a previously exported configuration, select a compatible configuration file, and then click Import. Store exported configuration files in a secure location so they are available when recovery is required.

Restore a Volume #

Select the required restore record and verify the volume name, pool name, capacity, time, and event information. Click Restore to open the Confirm Volume Restore dialog.

Before continuing, ensure that all member disks are installed in their original slots. Volume restoration deletes the selected volume before restoring its previous configuration and does not guarantee the recovery of all lost data.

Please contact QSAN Support at support@qsan.com before using this function. Click Confirm to start the restoration, or click Cancel to exit without making changes.

Reset #

The Reset page provides system configuration backup and restore functions, as well as system reset options.

Back Up or Restore the System Configuration #

Click Export to download the current system configuration. To restore a saved configuration, select a compatible configuration file, and then click Import.

Reset the System #

Select one of the following reset options:

• Reset all settings except networking (LAN/Bond/VLAN only): Resets the system settings while retaining the LAN, bond, and VLAN configurations.
• Reset to factory: Restores the system to its factory-default settings.

After selecting the reset type, click Reset and confirm the action.

Warning: Resetting the system interrupts services and may remove the current configuration. Export the system configuration and back up all required data before proceeding.