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Success Story

Maximizing Cloud CRM Database Efficiency with Virtualization Storage

SUMMARY

Empowering Nonprofits with Smart CRM Solutions: Driving Efficiency and Impact Since 2008

Founded in 2008, the company is based in Virginia Beach and offers nonprofit organizations tools to meet their missions. Customers like The Epilepsy Foundation and many large United Ways use the firm’s solution of business applications to improve efficiencies and reduce costs. Built on Microsoft Dynamics CRM, the solution is a client relationship management platform that empowers nonprofits to manage fundraising, constituents, marketing, and engagement.

INDUSTRY

  • Telecommunications

SOLUTION

REGION

  • United States

PRODUCT

CHALLENGE

Scaling for Growth: When Legacy Storage Can’t Keep Up with Nonprofit Data Demands

The company enables nonprofits to track all interactions with donors and stakeholders, such as emails, phone calls, and correspondence. The company delivers its solution to most customers as a hosted, cloud-based service, and the company stores and safeguards all these data in SQL databases at its data center. Some customers have as much as 15 years of history stored in the system, and the company must also duplicate the data in its cloud for backup. It relied on storage solutions from a major vendor, but while these systems were adequate when the company was smaller, they could no longer support its growth. The company must store five terabytes of data every week, and its differential backups produce another terabyte daily.

“Adding more capacity was no longer an option because our legacy systems couldn’t keep pace with SQL queries”, said the director of the cloud operation. “Worsening matters, nightly backups were taking too long.”

Additionally, the company’s datacenter is a co-location site three hours away in northern VA. “Not only did we need to upgrade to faster, enterprise storage, our solutions also had to be reliable and easy to manage remotely,” added by this director.

SOLUTION

Upgrading for Performance: Building a High-Speed, All-Flash Infrastructure with QSAN and Dell

topology-non-profit-cloud-services-provider

The company initially purchased a QSAN XCubeFAS 2026D all flash array, fully populated with 26 Seagate Nytro 1.6Tb SSDs for 41.6 Tb of storage, as well as two Dell PowerEdge R630 servers to keep pace with the this QSAN system.
The company then purchased a XCubeDAS 5326D all flash expansion unit with 6 3.8Tb SSDs and XCubeSAN 3212D array with 12 4Tb HDDs, along with two Dell PowerEdge R640 servers and four Dell EMC S4128F-ON switches. The 10 Gb/s Dell switches replaced legacy one Gb/s systems.

INDUSTRY

  • Telecommunications

COUNTRY

  • United States

SOLUTION

PRODUCT

RESULT

Accelerating Performance and Ensuring Future Growth with QSAN’s Reliable All-Flash Storage Solutions

Performance and Efficiency Gains

  • Upgraded to QSAN all-flash arrays, significantly improving SQL database responsiveness and accelerating data replication for faster nightly backups.
  • Added QSAN SAN with 4TB HDDs to speed up backups and migrate 20TB of data seamlessly without disrupting operations.

Scalability and Reliability

  • Expanded capacity by connecting XF2026D all-flash array to XD5326D JBOD, adding nearly 100TB of future-ready storage.
  • Utilized QSAN’s web-based management tools for proactive remote administration and monitoring.
  • Achieved high reliability with zero failures during multiple firmware updates, reinforcing trust in QSAN as a long-term storage platform.

"We were pushing the limits of our legacy systems and knew it was time to upgrade from spinning disks to all flash and QSAN made high-throughput storage affordable for us"

Director of Could Operations

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